Train Stewardess
Train stewardess, often also referred to as a steward or train stewardess, are staff tasked with providing services to passengers while traveling by train. They have an important role in ensuring passenger comfort and safety.
Duties and Responsibilities of a Train Stewardess:
- Welcoming Passengers: Provide a friendly welcome to passengers when they board the train.
- Helping Passengers: Help passengers find their seats, assist passengers who require special assistance, and provide information about travel.
- Food and Beverage Services: Deliver food and drinks to passengers, either included in the service or purchased separately.
- Maintain Cleanliness and Comfort: Ensure cleanliness in the car, especially in the seating and toilet areas.
- Providing Travel Information: Announces important travel-related information, like the next stop station, safety information, and other relevant announcements.
- Handling Emergency Situations: Trained in handling emergency situations such as evacuation, first aid, or encounter passengers who require medical assistance.
- Security: Ensure that security rules, such as wearing a seat belt, obeyed by all passengers.
Required Qualifications and Skills:
- Communication Skills: Train stewardesses must have good communication skills to interact with passengers from various backgrounds.
- Attractive and Neat Appearance: Railway companies usually look for candidates who are attractive and have a neat appearance.
- English Language Ability: Mastery of English is often a plus, especially on train routes serving international passengers.
- Good Physical Health: Train attendants must be in good physical condition as this job can be quite demanding, especially during long journeys.
Training and Development:
After being accepted as a train stewardess, candidates will usually undergo intensive training that includes:
- Customer service: How to provide friendly and efficient service.
- Safety and Security: Safety procedures, handling emergency situations, and first aid.
- Knowledge of Cars: Understanding of the railway system, including equipment and facilities on board the train.
Train stewardess is an important profession in the transportation industry, ensuring that train travel is a safe and enjoyable experience for passengers.
Here are the Unique Facts about Train Stewardesses
Train stewardess is an interesting profession and has many unique facts that perhaps not many people know. Here are some interesting facts about train stewardesses:
1. Not only in Indonesia
- Although perhaps better known in Asia, such as in Japan and Indonesia, Train stewardesses also exist in other countries such as Europe and the United States, especially on high class cars or night cars.
2. Luxury Service in Executive Trains
- In an executive class car or a luxury car, Train flight attendants provide services equivalent to airline flight attendants, including serving gourmet food, drink, and even concierge services.
3. Roles Since Ancient Times
- The role of a train stewardess has existed since ancient times, especially in the era of luxury trains like the Orient Express, where service on the train is prioritized.
4. Special Training for Safety
- Train attendants receive special training that includes how to handle emergency situations, including train evacuation and first aid. This is similar to the training received by airplane flight attendants.
5. Extensive Knowledge of Destinations
- Train stewardesses are often trained to provide information about the destinations the train will pass through, so they can help passengers with tourist recommendations or local information.
6. Shift Work and Long Travel
- They work long shifts, especially on long distance train journeys that can last for more than 12 jam. During the trip, they must remain ready to provide the best service to passengers.
7. Attractive appearance and always neat
- Appearance is an important aspect for train stewardesses. They are expected to always appear neat and attractive, as part of the services provided to passengers.
8. Multilingual Communication
- In several countries, especially on international train routes, Train flight attendants often speak more than one language to serve passengers from different countries.
9. More than Just a Server
- Even though their main task is to provide services, Train flight attendants also have the responsibility to maintain safety and comfort during the journey, and become a company representative in the eyes of passengers.
10. A Profession with High Pride
- For many train stewardesses, This job is not just an ordinary job, but also a proud profession. They play an important role in creating a memorable travel experience for passengers.
These facts show that train stewardess is a profession that is full of challenges but also provides a lot of satisfaction, especially in providing services to others during travel.
Here's How to Register a Train Stewardess
To register as a train attendant, there are several steps to follow. This process usually involves several selection stages and requirements that must be met. Here are the general steps to take:
1. Meets Basic Requirements
- Education: Usually at least a high school/vocational school graduate or equivalent.
- Age: Accepted age ranges vary, but generally between 18-27 year.
- Appearance: Has an attractive appearance and proportional body posture.
- Health: Must be in good health, not color blind, and has no history of serious illness.
- Height and Weight: Usually there are height and weight standards that must be met, for example minimum height 160 cm for women and 165 cm for men.
- English: English language skills are often a plus.
2. Looking for Vacancies Information
- Railway companies such as PT Kereta Api Indonesia (KAI) usually open vacancies through the company's official website or online recruitment platform.
- Follow the company's official social media accounts to get the latest information regarding job vacancies.
3. Apply for job
- Form Filling: Apply via the company's official website or send an application via email according to the instructions provided.
- Uploading Documents: Prepare documents such as CV, passport photo, photocopy of KTP, degree, and other supporting certificates.
4. Following the selection
- Administrative Selection: This initial stage involves checking the completeness and suitability of the documents.
- Medical check up: Thorough physical health examination.
- Psychological Tests: Tests to measure personality, cognitive abilities, and suitability for the job.
- Interview: Direct interviews with HRD and management to assess communication skills and motivation.
- English Proficiency Test: Some companies may test your English skills.
5. Training
- If you pass all the selection stages, You will take part in a training program to become a train stewardess. This training includes knowledge about train services, safety, and passenger service.
6. Job Placement
- After successful completion of training, You will be placed on certain train routes according to the company's needs.
Processes and requirements may vary depending on each railroad company's policies. Make sure to always follow the latest information from related companies.
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