This is a significant difference between flight attendants and flight staff

Significant Differences between Flight Attendants and Flight Staff

Difference between flight attendants and flight staff (ground staff) lies in the task, responsibility, and their work location. The following is a more detailed explanation of these differences:

Air hostess (Flight Attendant)

1. Duties and responsibilities:
   • Greet and assist passengers when boarding and deplaning the plane.
   • Convey safety information and ensure passengers follow safety procedures.
   • Providing food and beverage services during flights.
   • Dealing with emergencies and providing first aid if needed.
   • Providing friendly and professional service to ensure passenger comfort.
2. Work location:
   • Working inside the aircraft during the flight.
   • Its duties last throughout the flight from takeoff to landing.
3. Qualifications and Training:
   • It usually requires special training that includes safety procedures, passenger service, and first aid.
   • Must meet certain physical requirements such as height and good health.

Aviation Staff (Ground Staff)

1. Duties and responsibilities:
   • Handle the passenger and baggage check-in process.
   • Manage flight scheduling and boarding passes.
   • Assist passengers with flight information and ticket reservations.
   • Handle passenger complaints and provide solutions to problems encountered.
   • Coordinate with various departments to ensure smooth flight operations.
2. Work location:
   • Working at the airport, including at the check-in counter, departure gate, baggage claim area, and other passenger service areas.
3. Qualifications and Training:
   • Requires good communication skills and the ability to handle situations calmly and efficiently.
   • Some positions may require special training in reservation systems and airport procedures.

Conclusion

Flight attendants focus more on service and passenger safety during the flight, working on the plane, and interact directly with passengers during the flight. Meanwhile, flight staff (ground staff) working at the airport, handle various aspects of the passenger departure and arrival process, as well as ensuring flight operations run smoothly from the ground.

Choose Where? Flight Attendant or Flight Staff?

Choose between being a flight attendant or airport staff (flight staff) depending on personal preference, Skills, and your career goals. Here are some considerations that may help you decide:

Air hostess (Flight Attendant)

Advantage:

1. Travel Experience: Can visit various countries and cities, as well as getting the opportunity to explore different cultures.
2. Benefits and Allowances: Many airlines offer perks such as free or discounted airfare, hotel accommodation, and health insurance.
3. Job Variations: Each flight and route may be different, provide variety in work routines.
4. Career Opportunities: There is an opportunity to be promoted to a senior flight attendant or managerial position within an airline.

Deficiencies:

1. Uncertain Working Hours: Schedule that changes frequently, including night work, weekend, and holidays.
2. Time Away from Home: Must travel frequently and can spend long periods of time away from family and friends.
3. Physically and Mentally Demanding: This job can be physically and emotionally exhausting due to dealing with multiple passengers and emergency situations.

Airport Staff (Ground Staff)

Advantage:

1. Stability of Working Hours: More likely to have a fixed work schedule and may have more time at home than flight attendants.
2. Direct Interaction with Passengers: Can assist and interact with passengers at various stages of their journey.
3. Various Positions: There are various positions and departments to choose from, like check-in, boarding, information services, or baggage handling.
4. Training and Development Opportunities: Many airlines offer training and skills development programs for airport staff.

Deficiencies:

1. Congested and Busy Work Environment: Airports are often crowded and busy, especially during the holiday season or when there are flight disruptions.
2. Dealing with Complaints and Problems: Must handle various passenger complaints and problems, which can cause stress.
3. Outdoor Work Potential: Some positions may require outdoor work, such as baggage handling, which can be affected by bad weather.

Read Also :Requirements for Registering for Flight Attendant School

Conclusion

• If you love traveling, have the flexibility to work irregular hours, and enjoy providing direct service onboard, then becoming a flight attendant could be a good choice.
• If you prefer to have more stable working hours, work in one fixed location, and enjoy interacting with passengers at the airport, then becoming an airport staff could be more suitable for you.

Consider the lifestyle you want, personal priorities, and the skills you have before making a decision.

Flight Attendant and Aviation Staff School

FAAST Aviation (Flight Attendant & Airline Staff Training) is one of the educational and training institutions in Indonesia that focuses on the aviation sector, especially for the profession of flight attendants and flight staff. Below is further information regarding FAAST Flights:

1. Training Program:
   • Stewardess/Stewardess: Training covers aspects of passenger service, flight safety, handling emergencies, as well as grooming and personality.
   • Aviation Staff (Ground Staff): Training includes check-in procedures, baggage handling, passenger information service, and operational coordination at the airport.
2. Training Duration: Training programs usually last for several months, with varying duration depending on the program followed.
3. Instructor: The training program is taught by experienced instructors who have a background in the aviation industry.

Advantages of FAAST Aviation :

1. Integrated Curriculum: The curriculum is adapted to aviation industry standards and includes comprehensive theory and practice.
2. English Language Training: Provided intensive training in English to improve communication skills which are very important in the aviation industry.
3. Personal Development: Apart from technical training, FAAST also provides grooming training, ethics, and personality to prepare participants to face the world of work.

FAAST Aviation school registration info : Sister Melia 0857-7272-7722